Frequently Asked Questions
Everything you need to know about our handcrafted footwear, shipping, and returns.
What makes Meermin shoes different from other brands?
We specialize in high-quality Goodyear Welted and Handwelted footwear. By using a direct-to-consumer model and sourcing premium leathers from world-renowned tanneries like Du Puy and D'Annonay, we offer luxury-grade craftsmanship at an accessible price point.
How do I determine my correct size?
Our shoes are typically listed in UK sizing. We recommend referring to our comprehensive Sizing Guide, which compares our various lasts (such as Hiro, Olfe, or Elton) to standard US and EU sizing to ensure the perfect fit.
Do you offer international shipping?
Yes, we ship worldwide. Orders are typically dispatched from our warehouses in Spain or the US depending on stock availability and destination. Shipping costs and delivery times are calculated at checkout based on your location.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of delivery, provided the shoes are in unworn, brand-new condition and in their original packaging. Please note that shipping fees for returns are the responsibility of the customer.
How should I care for my leather shoes?
To extend the life of your Meermin shoes, we recommend using cedar shoe trees after every wear, applying a high-quality leather cream or wax polish regularly, and avoiding wearing the same pair two days in a row to allow the leather to breathe.
Can Meermin shoes be resoled?
Absolutely. Because our footwear is constructed using the Goodyear Welted method, the soles are designed to be easily replaced by a professional cobbler, allowing your shoes to last for many years with proper maintenance.